B2B vs B2C – Facebook

When we are discussing the difference for B2B vs B2C – Facebook, we need to understand the sheer number of users on Facebook make it a necessity to own your real estate on the social media platform. Facebook is more like a backyard barbecue.  You invite friends because you like to socialize with them, co-workers because you may have lunch with them, and family (sometimes because you have to).

B2B – the usefulness of Facebook for you depends upon whether you can share information that someone may search. If you can, share industry related information, product updates, announcements, pictures of products with links back to your website. Work to build brand awareness. AND use it to highlight customer service.

B2C – Facebook is a phenomenal tool for consumer based business.  Facebook continues to build in functionality for the consumer, but also has made it more difficult for people to see posts from business unless they interact regularly. Investigate special offers, discounts, ads, check-ins, quizzes, contests. Build brand awareness and work to send business through your door.  All you have to do is make sure that you are following the Facebook rules so that your business doesn’t suffer any consequences.