How does social media impact your Customer Service? Recently, I ordered carry-out from a local Mexican restaurant. The customer service wasn’t the best. I want to show you the impact of social media as a result of my poor experience. I have written about customer service before, as it relates to my life and social…
Design, Build, Remodel your Social Media
Yes, I am comparing social media marketing to Design, Build, Remodel in Construction! I know this sounds a bit crazy, but when you design, build, or remodel a home, you have to do the exact same things that you need to do when you want to update your social media. Think of it this way,…
Build a Social Media Policy
Do you need to build a social media policy for your business? Recently, I prepared a presentation for an organization on creating a social media policy. What I found was that most of the relevant information was from 2009-2011. That is how long it has been since social media policies have been important to have…
Is your Heart into Social Media?
Your brain may be, but is your Heart into Social Media? With Valentines Day fast approaching, I thought I would ask the question. So many of us understand the value of social media, but as we run our businesses, we may forget the importance of it. So often, myself included, will put off writing that…
Social Media and Recruiting
Do you use social media for your recruiting and hiring efforts? I recently helped Illinois workNet create a series of recordings and a webinar focusing on recruiting practices using social media. Check out all of the resources on the Social Media Guide. Here are a few of the tips: Create a job posting on your…