In a recent article from Inc.com, I read how negative reviews can become a positive. Turn those Bad Reviews into Good Customer Service Here is what I see: How many of you have ever applied for a job that you did not get? Did you receive a “So Sorry” letter? Did you make a phone…
B2B vs B2C – Location Sites As we near the end of this series of articles, our topic of this post is B2B vs B2C – Location Sites. This area of social marketing may not be 100% social media, but it is something that can play an important role in how our business is viewed…
I encourage my clients to create a place page on many of the popular “location based sites”. Yelp, Google Places, Foursquare and Bing or Yahoo Local are some of the more popular ones. Facebook allows check-ins if you have entered your business address in your profile. By encouraging your walk-in customers to “check-in” you win.…
