Manage your Customer Service and Reputation all at once! Once upon a time, I worked for Spencer Gifts. Part of the training package for new employees was a cartoon video that talked about customer service. The video talked about how customers experience Fear, Uncertainty and Doubt when it comes to making certain purchases. Having good…
Do you know what the best social media tools are for your business? At a networking event recently, I had my 60 second commercial to give. I asked two questions – What is the best social media tools for your business? If you have time to do only one social media thing what would it be? One…
A few tips for Social Media and Job Search I have been writing some help-guides for using social media and job search for Illinois workNet. I won’t steal their thunder, but I want to point out a few key items that showed up on almost every sheet that I created. Job search and social media…
Take some time to participate in the Hands-on LinkedIn Workshop! When was the last time you spent any time on your LinkedIn profile? There have been a number of changes recently. Take this time to help yourself better understand a few things to make LinkedIn work better for your business. Bring your laptop! We will:…
Reply Don’t Accept Yet – LinkedIn feature is still there! I don’t know about you, but I receive a number of invitations from people that I haven’t met. I don’t mind expanding my network through LinkedIn connections, but I try to tag my connections so know where the invitations are coming from is very helpful.…