How often do you get a call on any of your phone numbers about your Google Listing? Today was the freakiest of the calls that I have ever gotten about my Google listing. I got one of “those” phone calls from a 708 area code about my listing on Google may not show up if…
How does social media impact your Customer Service? Recently, I ordered carry-out from a local Mexican restaurant. The customer service wasn’t the best. I want to show you the impact of social media as a result of my poor experience. I have written about customer service before, as it relates to my life and social…
Do you let people know when you receive great customer service? Christmas 2015 is over and now the returns begin. While customer service should be great all year long in your business, there are times, when things are more hectic in your business, as in retail, that sometimes things may get overlooked. Let me share a…
Want to know more about Google Drive? Watch the video below to find out more about using Google Drive to enable better collaboration on documents. Or you can follow the tutorial steps listed. It works best with a gmail email address and in Google Chrome, but if you have an enterprise email address in the…
As a networker, can you make improvements? I read a great deal of articles geared to job seekers. This one by Careerealism talks about 4 Steps To Take For Effective Networking. These days so many people are finding jobs or getting business because of someone that they know. When I teach LinkedIn, my adage is –…
