When it comes to Reputation Management, how can you use social media? In my last article we talked about customer service and reputation. Now I want to talk about how you manage that reputation through social media. When you post something on your social media, it keeps pressing the previous items down on the list.…
Manage your Customer Service and Reputation all at once! Once upon a time, I worked for Spencer Gifts. Part of the training package for new employees was a cartoon video that talked about customer service. The video talked about how customers experience Fear, Uncertainty and Doubt when it comes to making certain purchases. Having good…
A few tips for Social Media and Job Search I have been writing some help-guides for using social media and job search for Illinois workNet. I won’t steal their thunder, but I want to point out a few key items that showed up on almost every sheet that I created. Job search and social media…
Hootsuite is a great tool to use for scheduling posts! I wrote an article a while back about adding a LinkedIn company page to your Hootsuite scheduler. You can take a look here. Hootsuite keeps adding great options to make it a time-saver when posting to social media. Their phone app isn’t as robust, but…
Social media strategy – do you have one? Take a look at this article by Buffer. It has some great ideas about your social media strategy. Did you get to the part of the article that said 12 hours per week and laugh out loud? So many people are so busy that they may not…
