Constant Contact Salesperson got the better of me. I decided to sign-up for Constant Contact through the link for the Savings Program link on my Elgin Area Chamber site. Check out becoming a member of this great chamber if you aren’t already. I would get a 25% discount and 60 days free to prep my…
Sharing bad examples of customer service is the norm. I want to break that mold. I want to share an example of how a company did customer service correctly! My husband wasn’t feeling well and didn’t want the left-overs I was going to prepare for dinner. He suggested pizza. Since I am gluten-free, we have…
Epson wins a High Five for Great Customer Service! I purchased my Epson printer because of the multi-function capabilities and the dual paper trays. It had a ton of functionality for a great price point. And the size worked for our home office. I used it hard and heavy. We have two businesses in our…
How does social media impact your Customer Service? Recently, I ordered carry-out from a local Mexican restaurant. The customer service wasn’t the best. I want to show you the impact of social media as a result of my poor experience. I have written about customer service before, as it relates to my life and social…
Do you let people know when you receive great customer service? Christmas 2015 is over and now the returns begin. While customer service should be great all year long in your business, there are times, when things are more hectic in your business, as in retail, that sometimes things may get overlooked. Let me share a…
