How does social media impact your Customer Service? Recently, I ordered carry-out from a local Mexican restaurant. The customer service wasn’t the best. I want to show you the impact of social media as a result of my poor experience. I have written about customer service before, as it relates to my life and social…
What? You don’t have a website!
A Website is the hub to your marketing. Or is it? I met a woman recently who told me she deactivated her website because it wasn’t doing anything for her. I said, “You did what?” She told me that she relies upon her LinkedIn profile to do her marketing for her. I said, “We need…
Sorry the workshop is sold out
So sorry we are sold out! If you would still like to learn the advantages of using LinkedIn or other social media platforms for your business, you have a few options: Sign up for our mailing list so that you know when the next workshops are. Read our newsletter to see the biggest news on…
Great Customer Service 2015
Do you let people know when you receive great customer service? Christmas 2015 is over and now the returns begin. While customer service should be great all year long in your business, there are times, when things are more hectic in your business, as in retail, that sometimes things may get overlooked. Let me share a…
Ask for recommendations
Recommendations will help you get to All-Star status! If you have ever attended one of my LinkedIn classes you have heard me speak about the advantages of placing your personal branding keywords in your profile to help you show up more prominently in searches done without using your name. One of the lesser known areas…