It’s a Numbers Game

Do the Numbers Add Up?

Recently I was asked by a colleague to help her with a debate she was having with a coworker about posting frequency.  Here is the advice I offered:It's a numbers game
How engaged is your audience? The frequency that you post depends upon the engagement level that you see. It also depends upon the type of post you are making. If you are constantly pushing promotional items, the audience will disengage. For example, if you are a B2C business and you are sharing pictures of people you will probably build your engagement level. Videos these days are the rage on Facebook, especially if they are short and make someone laugh. Use it to your advantage.
My rule of thumb is 70-20-10.
  • 70% content in your industry from other sources
  • 20% content from your industry that you create
  • 10% promotional information
The exception to that rule is if there is an event coming up, that 10% may rise to about 25% especially closer to the deadline for registration or the event itself.
Here is the tricky part – the frequency. Because of the algorithms, the more often you post, especially on Facebook, the higher the likelihood of your audience seeing it. The algorithms have dropped to about 3% of the posts you put out actually make it to a followers news feed. That number, at one time, used to be 16% of your followers would see your posts. If you want higher engagement with fewer posts, you have to make sure that all of your posts hit! This won’t happen. Try to arrange some “ringers” who will like and share your posts. This could drive the engagement rate and up the % of your followers that will see the posts.
Here is what I suggest to the “average” business user:
  • LinkedIn – 3-5 times per business week
  • Google+ – 3-5 times per business week
  • Twitter – as often as you can, link from Facebook, Pinterest, and feeds from other sources
  • Facebook – 1-3 times throughout the day for your business week. If you are a restaurant, that might mean Tuesday -Sunday, for a CPA firm Monday- Friday
If you are following the 70/20/10 rule, you should build the engagement level as well as find out what kinds of posts are drawing the engagement.
If you use a tool like Buffer or Hootsuite, you can use the auto schedule features they offer to pick the best time for follower interaction.  But remember that as frequently as you post, you need to have someone checking to see if people are engaging with you. If they comment, you need to be able to respond, SOOOOO don’t post more frequently than you can manage to check back and follow-up if necessary.
It really is just a numbers game.
This 2014 article from FastCompany sums up more details that you can use as reference.
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The Basics of Using Hootsuite

Try using a scheduler like Hootsuite to save you time.Hootsuite's mascot - Owly

Sometimes we get busy and forget to post content to our social media platforms. What could you do to make sure that you are getting your message out socially and still run your business? Try using a content scheduler like Hootsuite. It used to be that third party tools like these were dinged by the platforms because the content wasn’t posted directly. Recent research by others in the industry say that is no longer the case.

Here is how you might use the tool:

  • On Sunday afternoon, you may sit down after your weekend activities are complete, and schedule your posts for the week. (We all know that when we own our own business, the work week is never really done.)
  • During the week, you are reading your emails, run across some industry articles that you would like to share. Click on the icon in your Google Chrome browser to share your article. Let Hootsuite auto-schedule it for you. Hootsuite will pick the best time based on when your audience click on your posts.
  • Thursday afternoon you are preparing for your vacation the following week. Take a few minutes to schedule the weeks posts, including the Monday and Tuesday for the week you return.
  • You have an event coming up. Create a few draft posts that you can share on the fly or schedule in advance – a few weeks in advance.
  • Have a post that you want to share now? You can do that too! It even counts your characters so you can stay under 140 for Twitter.

There are other options included with the tool, take a look at this video to see the basics of how to use the scheduling tool:

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Social Media and Recruiting

Do you use social media for your recruiting and hiring efforts?

I recently helped Illinois workNet create a series of recordings and a webinar focusing on recruiting what works for youpractices using social media.  Check out all of the resources on the Social Media Guide.

Here are a few of the tips:

  1. Create a job posting on your website.
  2. Share the job posting link on your social media platforms.
  3. Ask your employees to share it to their network.
  4. Create a discussion in groups about your job posting.
  5. Participate on social media to build your company brand.
  6. Post items that will provide job seekers an idea of your corporate values and culture.
  7. Use social media to “check” applicants work history.

So frequently, we are reticent to implement change. Just one of the platforms could help you find the right person. It may even save you money.

Everyone knows that LinkedIn is the social media tool of choice when it comes to looking for jobs and looking for new employees. The resources I created help you with a few tips for blogging, Facebook, Google+, Pinterest, Twitter and YouTube. Also on LinkedIn, if you aren’t making use of the groups including the Illinois Virtual Job Club Network, you may be missing a valuable resource. If you aren’t already using these tools, investigate how you can. If you need more help than the brief tutorials offer, give me a call and I will help you establish a recruiting strategy.

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Coffee Shops or Social Media

I am a huge advocate of social media.  That is stating the obvious, since it is how I make a living. While saying that, I need to say it is not the only tool you should use to market your business or is it? This Forbes article struck a chord with me.Why Social Media Isnt Doing For Us What Londons Coffee Houses Did For 17th Century – Forbes.

According to the article, using social media may help you spark the creativity and gain the new Time2Mrkt New Ideasideas that you need to be more effective on your job. That is what the coffee houses of the 17th century did. The coffee houses were bemoaned as a waste of time, much like people bemoan Facebook or Pinterest calling them and social media in general a time-sucking black hole. But, how many times have you found the answer or the spark for something that you needed on one of the social media platforms? How often do you turn to YouTube for the how-to of something you need to accomplish or learn? I would have to say frequently.

Today in the coffee houses, most people have their faces glued to a device of some sort, so it makes it next to impossible to strike up a conversation with a stranger. Unless you are attending a networking event, you may not meet anyone new or be able to get the spark of creativity. For people like me that work independently, we need a resource for brainstorming. Sometimes I turn to groups on LinkedIn, sometimes, I float around on Pinterest or Houzz for construction ideas. I receive a number of e-news letters that sometimes give me the spark to write an article like this one.

Where does your inspiration come from?

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B2B vs B2C – Enews

B2B vs B2C – Enews marketingB2BvsB2Cenews

Last in our series of articles on social marketing for B2B vs. B2C is Enews.

People who purchase smart phones have a variety of reasons why they buy a smartphone but the important one for this article is that 78% of people use it to check email. 1 By 2017, the percent of smartphone users is expected to reach 68 percent. 2 More email is read Mobile than on a desktop email client. Stats say 47% of email is now opened on a mobile device Litmus –”Email Analytics” (April 2014) So what do all of these things tell you?

For a long time, email newsletters had gone out of vogue. Nobody was reading them because they were inundated with emails of all types.  With the onset of Facebook, G+ and Twitter, people had other ways to communicate. Now that means that emails might have a “meatier” purpose.

While some might argue that emails aren’t social media, you can share links to your e-news on social media.  It is a great way to share a number of items from a variety of areas in one platform, sort of like a “Best of” compilation. AND, as the statistics show, your subscribers are more likely to read them now from their mobile device. That means that you must ensure that they are reactive to any email platform.


Share offers, news, product information, links to blog articles, places you are exhibiting or speaking, and workshops you are offering. This is also a great way to promote any partnership efforts – for example, one of your clients is offering a product or service that might be valuable to your customers. My suggestion is at least once a month or someone may forget that they subscribed and overlook your newsletter.


Share offers, upcoming new features, community news, helpful tips related to your industry, how-tos, links to your blog, coupons, pictures of happy customers, and more.  One warning to B2C is regulate the number of times you send an email to avoid overloading your subscribers in-box. You don’t want to cause someone to unsubscribe because you are oversharing.


For both B2B and B2C, it is important to time your enews to avoid being overlooked. One article I read said Sunday afternoon. 3 Others will tell you more emails are sent during the week than on weekends, with Tuesday and Thursday being the highest volume days. Changing which day you send your emails may improve your open and click rates. 4 No matter what, do some testing on times and then check your statistics to find out when your subscribers open your emails the most.


Why | Blogs | LinkedIn | Facebook | Twitter | Video
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