Sharing bad examples of customer service is the norm. I want to break that mold. I want to share an example of how a company did customer service correctly! My husband wasn’t feeling well and didn’t want the left-overs I was going to prepare for dinner. He suggested pizza. Since I am gluten-free, we have…
Have you ever given a Career Day Presentation? I am reminded of the commercial on television where the parents are giving a career day presentation and the fireman dad comes in his gear. All of the other dads have a look of uh-oh, he is going to get all the questions. I guest lecture to…
Epson wins a High Five for Great Customer Service! I purchased my Epson printer because of the multi-function capabilities and the dual paper trays. It had a ton of functionality for a great price point. And the size worked for our home office. I used it hard and heavy. We have two businesses in our…
Can you get the best results for your profile from LinkedIn Mobile? I just read an article by Catherine Fisher from the official LinkedIn Blog. She has some really great points. This quote is perfect for expressing my opinion of LinkedIn as well. The biggest challenge most of us face in today’s world is finding…
I use my social media on many devices. When I ask this question during one of my presentations – “What are the top two reasons why people buy a smart phone?” I often get the response for social media. While that is a good answer it isn’t correct. I sit at a desk a good…